Jackson looked away from the procedure he had been writing on the wall - kidney transplant - and turned around to take in the woman. He'd seen her around, of course - she stood out, after all - but they'd never talked, and if somebody had told him her name, he'd forgotten it. "So they say," he confirmed, and recapped the marker he'd been using. "Captain Jackson, at your service. What can I do for ya, darlin'?"