Caroline hid a frown as he sat down. That had sounded a lot like pain. She figured she could follow up on that after she finished the whole orientation speech. "It's not all we know, but it's the most important thing. Kitty-" Caroline gestured at the pretty brown-haired woman behind the bar, "-is working on a bunch of science angles for why we're here. Other people are trying different theories. So far everyone has the same answer. We just don't know. The staff doesn't ask us to do anything. They're happy to help out in whatever way they can within the limits of, you know, a regular hotel worker's job description. They're weirdly obsessed with making sure you have fresh towels. Which is pretty nice, actually."